ShiKai – Borage Therapy Dry Skin Lotion, Plant-Based Soothing & Moisturizing Relief For Dry, Irritated & Itchy Skin, Non-Greasy, Sensitive Skin Friendly (Original Unscented, 16 Ounces)

What customers say about ShiKai – Borage Therapy Dry Skin Lotion, Plant-Based Soothing & Moisturizing Relief For Dry, Irritated & Itchy Skin, Non-Greasy, Sensitive Skin Friendly (Original Unscented, 16 Ounces)?

1. 30 of 31 people found the following review helpful

   
   Update on : Something’s changed (again); bad smell this time, January 4, 2016

   By 

   kiwi fan

   Verified Purchase(What’s this?)

   This review is from: ShiKai – Borage Therapy Dry Skin Lotion, Plant-Based Soothing & Moisturizing Relief For Dry, Irritated & Itchy Skin, Non-Greasy, Sensitive Skin Friendly (Original Unscented, 16 Ounces) (Health and Beauty)

   Update: after contacting the company, I sent them the bottle that smelled. The customer service person was great. She contacted me when the bottle was delivered and admitted that there was a strong odor to it. They sent me a new bottle of lotion which was fine.

   Something’s changed. I’ve been buying and using this lotion for six years and have thought it wonderful and miraculous. Then, last winter (2015 January to February) it got all thin and watery. I bought four bottles from three different sources and all of them were watery. I finally contacted the company who admitted there had been a “bad batch” and sent me a new large bottle that was just fine. So I thought things we ok. About a month ago I bought a large bottle here from Amazon and when it arrived there was a small round sticker on the front of the bottle that said “New thicker formula.” I thought perhaps they put it on to address the previous watery stuff that so many consumers had experienced. When I used the product it was thick enough but had a very bad plastic chemical smell. I checked to see that the bottle was “unscented” and it did say so in the labeling. But what a smell. I used it for three nights but now I just can’t bear the awful smell. I’ll be contacting the company again to see what they did to it this time. How I wish I could just get a bottle of their lotion that is the same as what I used for the first five years! That stuff was fabulous. Hopefully Shikai can get its act together and get the original stuff back on the market.

   

2. 11 of 11 people found the following review helpful

   
   Best Lotion Ever!, March 9, 2018

   By 

   Grammy Smith (TUCSON, AZ, US)

   Verified Purchase(What’s this?)

   This review is from: ShiKai – Borage Therapy Dry Skin Lotion, Plant-Based Soothing & Moisturizing Relief For Dry, Irritated & Itchy Skin, Non-Greasy, Sensitive Skin Friendly (Original Unscented, 16 Ounces) (Health and Beauty)

   I have autoimmune issues including a severe gluten sensitivity and multiple chemical sensitivities. This lotion is great! I use it for my daily facial moisturizer as well as all over after showering. It’s the best lotion I’ve ever used & I’m 68 years old. Most days I use it once in the morning and once at night. Days that are extra dry (I live in Arizona) I use it 3 or 4 times & it keeps my hands moisturized like I want them to be. I’m on my second bottle & will keep using this! It’s well worth the cost!
3. 9 of 9 people found the following review helpful

   
   Disappointed customer, September 22, 2018

   By 

   Proud dad

   Verified Purchase(What’s this?)

   This review is from: ShiKai – Borage Therapy Dry Skin Lotion, Plant-Based Soothing & Moisturizing Relief For Dry, Irritated & Itchy Skin, Non-Greasy, Sensitive Skin Friendly (Original Unscented, 16 Ounces) (Health and Beauty)

   I have purchased this product before from retail stores with great results. Tried purchasing online simply for convenience. When I received the bottle it was dirty and oily. I simply washed the bottle and started using it but the first time I pumped lotion out of the bottle it came out liquid and smelling weird. I kept pumping until no more watery product came out thinking the rest would be ok. Unfortunately the product I general has a weird consistency and smell. This product is either expired or has been tampered. I tried to return it but apparently I can’t. I will never purchase this product online again.